Want to be a part of the AYR Dream Team?
We are helping more and more speakers, entrepreneurs, authors, and more get their message out there. As a company, we are stepping into a new vision–impacting a billion through a million. By 2027, we will impact a billion people through a million stages

We are dedicated to helping people get their messages into the world.

To make this possible, and to serve our community, we are adding to our team!
The Team at our 2019 REACH Live Event
Before we get into the specific opportunities, however, let us first say that we take hiring very seriously.

We have a stellar, no-drama virtual team with an amazing internal culture and that’s because we have a very comprehensive process to identify folks who are truly in alignment with who we are and what we do as a company.

If you're interested in joining our amazing team, please take the necessary time to read this carefully.
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OUR MISSION & CORE VALUES

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More than anything else, it’s imperative that our team members are in full alignment with our Mission, Core Values and Brand Promises.

Here’s a snapshot of what those are.


***OUR MISSION***
Our mission is to impact 1 Billion people through 1 Million Stages over the next 10 years.


WHAT WE DO 
We change the world 1 powerful message at a time–whether your world is 8 people or 8 billion. We help individuals, entrepreneurs, and organizations build their business through speaking.


OUR CORE VALUES
  • Belief: Be for our mission, our customers, and our team.
  • Growth Mindset: Imagine Things Bigger & Better; Be Huuuungry!
  • Create Powerfully: Innovation and Ingenuity
  • Adaptability: Flexibility and a willingness to change strategy when necessary
  • Be the Solution: Take Initiative; Come To The Table With Solutions
  • ​Accountability: To Yourself, Your Team, Our Clients
  • Teamwork: Communication, Collaboration, Coaching
  • ​Be a Go-Giver: To Each Other, To Our Clients, To Our World; Serve All Of Our Stakeholders
  • ​Fun: Joy In Work And Team; Celebrate Big Wins
  • Fast & Efficient: Responsibly breaking the (business) speed limit at all times
If ALL of the above is in alignment with your personal vision and values, and you are looking for an exciting opportunity to be a part of a BIG world-changing mission and a rockstar team that has an amazing time working together...please check out our open positions below!
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THE POSITIONS

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Position: Community Engagement Associate
Status: 40 hours/week
Compensation: $18.25/ hour
Our Company Mission:
Our passion is changing the world one powerful message at a time by helping individuals, entrepreneurs, and organizations leverage speaking to build their business. Our mission is to REACH 1 billion people by winning 1 million stages in the next 10 years.  
Your Team:
This position will report directly to the Director of Customer Experience. This position will work closely and respectfully with all other AYR team members.  

This position will guide, encourage, support, communicate with, motivate, and ooze positivity to our customers and community. 
Position Summary:
The Community Engagement Associate will be in charge of digital fulfillment of the AYR membership programs. The Community Engagement Associate will be primarily responsible for community success tracking of one of our highest customer enclaves, the Accelerators, by monitoring the attendance at live workshops, engaging customers in facebook communities, monitoring the group’s zoom meetings with accelerators to keep them on track, managing the accelerator calendar and taking overall accountability for this group to ensure year to year renewals of the Accelerator Program. The Community Engagement Associate will also be responsible for community management of our Stage to Scale Customer group by keeping customers engaged through video announcements and other general communications on facebook groups after Launch. The Community Engagement Associate is a creative and passionate community manager, comfortable with online communities and social media, with excellent communication skills, and with the ability to thrive in a highly dynamic environment with a distributed team.
Key Responsibilities:
  • Community success tracking (monitoring accelerators and making sure they are following success pathing particularly for Reach Live Accelerators
  • ​Overall accountability for the Accelerator group and also engaging all general Customers in Facebook communities, zoom meetings, and on calls
  • ​Build and maintain a calendar of content, events, and activities designed to keep Accelerators engaged with the product and with AYR 
  • ​Own community managing for Stage to Scale group after Launch (keep people engaged, create and post video announcements on Facebook groups)
  • ​Monitor Attendance of AYR workshops by customers.
  • ​Moderate forums, answer members' questions, pass on actionable feedback to Sales and Customer Experience team, and help grow our budding community
  • ​Monitor community stats, track engagement, and issue resolution
  • ​Collaborate on defining and helping to execute the community engagement strategy driven by the Director of Customer Experience
  • ​Create player-facing resources and content such as articles, guides, videos, and FAQs to help enhance and deepen the customer experience
  • ​Develop a messaging plan that aligns with content calendar and is designed to keep engagement across these channels at a maximum level
  • ​Help stimulate and moderate Customer conversations across communication channels
  • ​Build an identity and develop an active and engaged relationship with AYR Customer
  • ​Assess the community’s pulse, understand community concerns, and communicate community status to the AYR Customer Experience team
  • ​Report on areas of concern for the community, surface trending topics/threads, and share/contextualize engagement metrics and KPI’s
  • ​Function in fast-paced situations and make quick judgment calls based on best practices, brand objectives, and insights
  • ​Work cross-functionally with the Sales, Marketing and CE departments to analyze performance and plan for optimization
Requirements:
  • Excellent written and oral communication skills and the ability to create quality documentation for internal and external audiences
  • ​Strong understanding of social media services, mechanics, and trends, especially Facebook
  • ​Strong organizational skills and an independent, self-motivated work style
  • ​Proficiency with G-suite, particularly Docs, Forms, and Sheets.
  • Previous experience with customer first-contact and de-escalation a plus
  • ​Live and breathe digital community life
  • ​Are customer-obsessed
  • Experienced or have played around with creating video content for social media
  • Relish the challenge of growing and increasing engagement an audience via creative social media tactics
  • Are upbeat, creative, and eager to run experiments and try new ideas
  • ​Want to help others through excellent communication
  • ​Organized, articulate, and collaborative self-starter with the ability to easily communicate with internal stakeholders and clients alike
To apply, please email your resume and a brief introduction to our HR Manager, Erin Wahl (erin.wahl@advanceyourreach.com)
Position: Director Of Business Development
Status: Full Time Employee